Relay

A peer-delivered, emergency department-based response to a nonfatal overdose in New York City that is grounded in harm reduction

Recognizing that the risk of an overdose is much higher in an individual who has already experienced an overdose, Relay was launched by the New York City Department of Health and Mental Hygiene in 2017 and is currently active in seven emergency departments (ED) across New York City, with plans to expand to a total of 15 hospital EDs. The program uses "wellness advocates", which are peers with lived experience, to capitalize on a vital setting (the ED) and time (after a nonfatal overdose) to connect a person to harm reduction and other services. 

The approach used by the wellness advocates is grounded in harm reduction. The program works by the ED notifying Relay (available 24 hours per day, seven days per week) of a nonfatal overdose and a wellness advocate arrives within the hour. The wellness advocate begins to build a rapport with the patient, offering naloxone kits to both the person and social networks present in the ED as well as a bag full of essential items (e.g. food, socks, water). If a patient consents to participate in Relay, the wellness advocate will provide a brief intervention on overdose risk reduction education, connection to social services such as housing, food assistance, or health insurance, or referrals to medications for opioid use disorder (MOUD) based on the needs and desires of the patient. There is a 90-day period of continued peer navigation and support by the wellness advocate after the overdose.

Relay has three main goals:

  • Prevent and reduce opioid overdose fatalities in New York City
  • Distribute naloxone to individuals who are at risk for an opioid overdose including families and support networks
  • Employ peer professionals with lived experience as wellness advocates to advance the peer workforce

More information on the Relay program can be found in the press release here, the presentation here, and the news article here. To see an overview of New York City's Healing NYC program, read the report here

Of 876 eligible individuals, 649 (74%) agreed to participate in Relay...preliminary data show high engagement, primarily among individuals not previously touched by harm reduction or naloxone distribution networks.

Continuum of Care
Treatment
Harm Reduction
Type of Evidence
Peer-reviewed
Response Approach
Housing, Education, and Employment
Medications for Opioid Use Disorder
Overdose prevention
Post-overdose response
Recovery coaching
Peer-reviewed Article

Evidence of Program Effectiveness

"From June 2017 to December 2018, Relay operated in seven New York City emergency departments...Between June 1, 2017, and December 31, 2018, 1143 individuals were referred to Relay, of whom 876 were eligible for participation. Of these 876 individuals, 649 (74%) agreed to participate in Relay. Almost one half (47%) of participants were reached for follow-up 24 to 48 hours after discharge. Contact rates at the 30-, 60-, and 90-day check-ins were 36%, 36%, and 33%, respectively....Relay peer advocates distributed 1007 naloxone kits to 827 unique participants, nonparticipants, and their social networks...Preliminary data show high engagement, primarily among individuals not touched by harm reduction or naloxone distribution networks. Relay is a novel and replicable response to the opioid epidemic." (Welch et al., 2019)

The program is currently undergoing a clinical trial